Bee Print Waterproof Dog Raincoat with Reflective Strip
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$19.90
$29.00
Shipping policy
Shipping Cost & Estimated Delivery Time
Global Logistics Information For All Orders
Our Mission
Our mission is to ensure your order is delivered to you and your beloved pet as quickly as possible.
Order Fulfillment Location
TameCare is a UK-registered business serving customers worldwide. Orders are currently dispatched from our fulfillment center in mainland China.
Order Processing
Regardless of the shipping method selected, all orders require 1-3 business days for processing before shipment. Please note that selecting any expedited shipping service does not guarantee same-day dispatch.
Shipping Schedule & Tracking
Our logistics department processes orders Monday through Friday. Unless an expedited service with special handling is requested, please refer to the shipping timeline table below for estimated delivery times worldwide.
Once your order has shipped, we will send a tracking number to the email address provided at checkout. Please allow up to 24 hours for the carrier’s system to update with tracking information.
Shipping Fees & Liability
All shipping fees are non-refundable. If a delay is caused by the carrier and you are eligible for a refund, please contact the carrier directly to resolve the issue. We are happy to assist you in filing a claim if needed.
Need Help?
If you are unsure when your order will arrive, our customer service team is here to help: service@tamecare.com.
International Shipping
Tamecare products ship to over 150 countries worldwide. Shipping costs and handling fees are the responsibility of the customer and are calculated based on the package volume, weight, and final destination.
Refer to the attached table for shipping timelines.
Important Notes:
- Import Duties & Taxes: Many countries impose additional taxes, duties, or import fees. It is your responsibility to determine if such charges apply and to pay them in full.
- Delivery Estimates: The timelines above are estimates only. Actual delivery dates may vary due to severe weather, holidays, or other unforeseen circumstances.
- No-Signature Delivery: A signature is not required for delivery. If no one is available, the carrier may leave the package at your doorstep or with a neighbor.
Missing Packages:
- Check with Neighbors: In many cases, neighbors have accepted the package but forgotten to notify the recipient.
- Package Theft: If a package left on your doorstep is stolen, please report it to the police immediately. Send a copy of the police report to your homeowner's insurance and the carrier; your policy may cover the loss.
- Our Responsibility: If a thorough investigation reveals that we failed to ship the order, sent it to the wrong address, or made an error on our part, we will reship the item at our expense. Please note: If you authorize UPS or the postal service to leave packages at your door, you waive the right to hold them liable for lost packages.
Refusing a Package:
Do not refuse delivery, as this incurs additional costs for us. If you refuse a package, you will be charged a 30% restocking fee plus the return shipping costs.
Shipping Fee Standard
✅ Free Worldwide Shipping: All orders over $39 USD
⚠️ Orders under $39 USD: Base shipping fee starts at $10 USD
Note: Remote areas may incur an additional remote surcharge, displayed at checkout.
Europe
North America
Asia
South America
Oceania
Africa
Disclaimer: All delivery times are estimated working days, excluding weekends, local public holidays and customs clearance delays. Shipping time may be extended during peak shopping seasons (Black Friday, Christmas, New Year).