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Business transparency
Tamecare is an online store operated by an individual. Orders are dispatched from mainland China. Please contact us for customer support and the applicable return address in the United Kingdom or China.
For order, sizing, shipping, return or warranty questions, contact us by email or phone.
To get answers related to support, shipping, payment, or returns.
For general inquiries, order status, or help with your account, feel free to drop us a line.
For warranty questions, please reach out to our Customer Experience team with a detailed description of the issue and photos showing the concern so we can review and guide you on next steps.
Eligible items may be returned within 30 days of delivery under our return policy. Authorized returns can be received in the United Kingdom and China. Before sending items back, contact customer support to confirm the applicable country, full return address, instructions and return shipping costs.
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